Interpersonal relationships : professional communication skills for nurses / Elizabeth C. Arnold, PhD, RN, PMHCNS-BC, Associate Professor, Retired University of Maryland School of Nursing, Baltimore, Maryland, Family Nurse Psychotherapist, Montgomery Village, Maryland, Kathleen Underman Boggs, PhD, FNP-CS, Family Nurse Practitioner, Associate Professor Emeritus, College of Health and Human Services, University of North Carolina Charlotte, Charlotte, North Carolina.

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